Outbound · Parcel · Carrier-side billing assurance

You're the carrier. NorvaIQ validates what you bill your shipping customers before it becomes a dispute.

Underbilling leaks revenue you earned. Overbilling creates disputes you don't want. NorvaIQ validates outbound carrier invoices against governing contract terms — before they go out.

The pain
Carriers bill thousands of shippers on complex contract terms. Underbilling goes undetected — revenue leaves uncollected. Overbilling triggers disputes, delays payment, and damages shipper relationships. Most carriers have no systematic way to validate outbound invoices before they ship.
How it works

Four governed steps from source truth to action-ready findings.

1

Load your shipper contracts

Per-account rate agreements, accessorial schedules, fuel surcharge terms, and volume commitments are ingested as governing truth per shipper account.

2

Ingest outbound billing data

Invoice data is structured at the tracking number. Each billed charge is mapped to the shipper account and charge type.

3

Validate billed charges against contracted terms

Every charge is tested against the governing rate for that shipper. Underbilling and overbilling are both flagged.

4

Deliver findings before payment disputes arrive

Findings are packaged per shipper account with source evidence. Push reporting delivers the variance summary on a weekly schedule.

Sample finding

Evidence-backed, deterministic, and reviewable.

Representative output format for NorvaIQ Parcel Revenue Protection and Intelligence for Carriers. Actual findings depend on governing truth, scoreability, and source evidence.

Sample finding · Parcel Revenue Protection
shipper_account:  "Shipper Account #4471"
charge_type:      "Fuel Surcharge"
tracking:         "1Z8F29W80394827401"
billed:           $3.20    governed: $4.10    variance: -$0.90
finding_type:     "Underbilling - revenue not collected"
governing_source: "Master Rate Agreement Section 7.1 - Fuel Surcharge Table B"
math_method:      "deterministic"    scoreable: true

-- Account pattern (30d) -------------------------
shipments_affected:   1,204
total_underbilling:   $1,083.60
total_overbilling:    $214.40
net_exposure:         $869.20 uncollected revenue
Pricing

Transparent starting structure for scoped pilots and scaled operation.

Free Signal Diagnostic — No setup fee. No monthly fee.

2-3 shipper accounts. 3 months of billing data. We assess whether we're finding recoverable underbilling or overbilling exposure.

Invoice compliance findings included at no charge during the diagnostic period. A 3-year design-partner hold is available for strategic accounts.

TierMonthly VolumeMonthly MinimumPer Package
AR Starterup to 250K packages$2,500$0.015
AR Growth250K - 1M packages$5,000$0.012
AR Scale1M - 5M packages$7,500$0.010
AR Enterprise5M - 15M packages$15,000$0.0075
AR Strategic15M+ packagesCustom$0.005-$0.0075