1
Load your client contracts
Governing commercial terms, rate schedules, fee structures, and contract amendments are ingested per client account.
Outbound · Vendor · Invoice-native
You're billing clients on invoices. NorvaIQ checks whether you're billing correctly — in both directions.
Underbilling leaks revenue you earned. Overbilling creates disputes and erodes trust. NorvaIQ validates your outbound invoices against governing contract terms and flags both.
The pain
Outbound billing errors cut in both directions. Underbilling means you're leaving money on the table — revenue you earned under contract but never collected. Overbilling means disputes, delayed payment, and strained client relationships. Most billing teams have no systematic validation layer between invoice generation and delivery.
How it works
Four governed steps from source truth to action-ready findings.
2
Ingest your outbound invoice data
Invoice data is structured at the line-item level. Each billed charge is mapped to the client account and charge type.
3
Validate each charge against governing terms
Every outbound charge is tested against the contracted rate or fee that governs it. Both underbilling and overbilling are flagged.
4
Deliver findings with evidence
Findings are packaged per client with source documentation. Evidence packets are structured for your billing and finance team to review and act on.
Sample finding
Evidence-backed, deterministic, and reviewable.
Representative output format for NorvaIQ Client Billing and Revenue Protection Intelligence. Actual findings depend on governing truth, scoreability, and source evidence.
Sample finding · Client Billing
client_account: "Client Account #2219" charge_type: "Monthly Platform Fee" invoice: "INV-2024-11042" billed: $4,200.00 governed: $5,500.00 variance: -$1,300.00 finding_type: "Underbilling - contracted rate not applied" governing_source: "MSA Section 2.1 - Platform Fee Schedule, Amendment 3" math_method: "deterministic" scoreable: true -- Recovery diagnostic summary -------------------- invoices_reviewed: 3 months total_underbilling: $18,400.00 total_overbilling: $2,100.00 recovery_share (18%): $3,312.00
Pricing
Phase 1 — Free Diagnostic
| Scope | Price | Terms |
|---|---|---|
| Free Outbound Recovery Diagnostic | No setup fee. No monthly fee. | 3 months of outbound invoices and governing contracts. Invoice compliance findings included. NorvaIQ takes 18% of recovered underbilling during the diagnostic period only. |
Phase 2 — Ongoing pricing
| Tier | Best For | Monthly Fee | Included Invoices | Overage | Recovery Share |
|---|---|---|---|---|---|
| Core | Ongoing invoice compliance | $5,000/mo | 1,000 | $4.00 | 12% |
| Scale | Larger billing operation | $10,000/mo | 3,000 | $2.50 | 12% |
| Enterprise | High-volume / integrations | Custom | Custom | Custom | Negotiated |
Scope boundary — NorvaIQ validates outbound invoices against governing contract terms. Full billable-event completeness and invoice generation require activated operational event data and are scoped separately.